Privacy Policy

Effective Date: 12th August 2023

Rezenerate Ltd (“us,” “we,” or “our”) is committed to safeguarding the privacy of our users (“you” or “your”). This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal information when you visit our website, interact with our services, or make use of our online store (“Services”).

1. Information We Collect

We may collect both personally identifiable information and non-personally identifiable information from you, including but not limited to:

a) Personal Information: This includes your name, email address, phone number, shipping and billing address, payment information, and any other information you provide when creating an account or making a purchase.

b) Usage Data: This includes information about how you use our Services, such as your IP address, browser type, device type, pages visited, and actions taken on our website.

2. How We Use Your Information

We use your information for various purposes, including but not limited to:

a) Providing and improving our Services. b) Processing transactions and orders. c) Communicating with you regarding your orders, account, and promotions. d) Personalizing your experience on our website. e) Monitoring and analyzing usage patterns and trends. f) Protecting against fraud, unauthorized transactions, and other security issues.

3. How We Share Your Information

We may share your information with third parties under certain circumstances, such as:

a) Service Providers: We may share your information with third-party service providers to assist us in providing and improving our Services, including payment processing, shipping, and customer support.

b) Legal Compliance: We may disclose your information when required by law, regulation, legal process, or governmental request.

c) Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your usage of our Services. These technologies help us provide a better user experience, understand user preferences, and improve our Services.

5. Your Choices

a) You can manage your account and communication preferences by logging into your account settings.

b) You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Data Security

We employ appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can remove the information.

8. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any changes by updating the “Effective Date” at the beginning of this policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at enquiries@rezenerate.com.

By using our Services, you consent to the terms outlined in this Privacy Policy.

Last updated: 12th August 2023